Terms and conditions

 

YogaYe S.L. provides you with an easy service that allows you to shop online to buy products for your yoga practice and your well-being from your computer. In addition, you can enjoy promotions, gifts and special offers.
We invite you to review the conditions governing the sale of related products through our website by the company YogaYe SL, c/ Carròç 51 in 08017 Barcelona (Spain), as stated in the Mercantile Register of Barcelona in Volume 42065, Folio 99, Hoja B 400857, Inscripción 1 and NIF B65383796. Nevertheless, if you have any doubts about any of this information, please feel free to contact us.

Supply coverage
The products offered are distributed in the following countries: Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Monaco, the Netherlands, Portugal (except Azores and Madeira), Spain, Sweden and United Kingdom.

Individuals residing outside these countries can benefit from the online shopping service on this website when the order shipping address is in one of the countries or territories mentioned above. For any other country please contact us.

Legal persons or professionals with an international VAT number who wish to purchase any of the products shown on this website, should contact us so that we can provide you with other benefits and options for purchase.

Opening hours

The YogaYe.com shop can be accessed 24 hours a day, 7 days a week, 365 days a year. Our client service number +34 644 355 000 is available during our office working hours.

Purchase warrants
The items offered on this website are a selection of YogaYe S.L, and meet high quality standards and guarantees. Each product is accompanied by the following:


1. Item Name
2. Item Description
3. Available colors*
4. Price (in €)


* YogaYe SL has made all efforts to show the colors of the products as close to reality as possible. Nevertheless, the color of the products displayed on screen may be subject to variation depending on the quality of your computer monitor. For this reason YogaYe S.L. cannot guarantee that the colors displayed on your monitor are an exact match to the real product.

Product Warranty
YogaYe S.L. customers benefit from the assurances given by the various manufacturers of each of the items listed on our website.
Defects or damage due to improper use or handling of material, or wear and tear caused by normal use, are not included in this guarantee.
If you still wish to speak to a customer service representative for expert advice, please contact us.


Currency and Taxes
Prices on this website are shown in € (VAT included).
Shipping charges are calculated after you indicate your shipping address and location. 

Register
Any person can buy products on YogaYe.com, either as a guest or as a registered member.If you choose to register with YogaYe, your data is securely stored in the YogaYe S.L. database and accessed in future transactions to enable a quicker and easier check-out process.

By creating an account at our store, you can make the buying process easier. Your account will allow you to create multiple shipping addresses, view and track your orders quickly and make additional purchases seamlessly.

In addition, users who request it will receive YogaYe S.L. publications and information through e-mail and/ or post.

Returns and Exchanges
If for any reason you are not satisfied with your purchase, you have 30 days from the date of delivery of the order, to change or refund your items (according to art. 44 of the Law 7/ 1996 of 15 January Retail Trade amended by Law 47/2002 of 19 December.).

Returns
Simply return the product in perfect condition, unused and in original packaging, including guarantees, labels and instructions.

 

Exchanges

To exchange one product for another, please return it for a full refund and place a new order. You need to pay the return shipping costs to our warehouse as well as the shipping costs for the new order. We advise sending your return by certified mail or return receipt.
Before any exchange or refund can be made, please send an e-mail to info@YogaYe.com or call (+34) 644 355 000.

More information on returns and exchange conditions can be found here.

 

Gift Card Terms and Conditions

The gift card can be redeemed online, on the phone or by e-mail. Each gift card can be e-mailed to whomever you please and it can be sent with a personal message.

YogaYe gift cards are not redeemable for cash and cannot be returned for a cash refund. The value of the card will not be replaced if stolen, damaged or lost. Any unused balance will remain on the recipient's gift card and is not transferable. Purchase of the gift card implies acceptance of these terms & conditions. The gift card is valid for one year after purchase, after one year we kindly ask you to contact us.


Ownership of content on the website
All illustrations, designs, icons, graphics, photographs, images and all other elements that are part of the website are the property of YogaYe S.L.
The elements of this site are designed for the purpose of offering the sale of goods bearing the marks of YogaYe S.L. The copying or use of these elements does not involve the transfer of any rights therein. In this sense, it is expressly prohibited to reproduce, publish, transmit, modify or distribute by any means any of the elements (including software) from this website. If you are interested in using elements from our website, please contact us and we can find a solution.

Legal Note
These terms and conditions govern access and use of this website which includes:
- The appearance (or 'look and feel') of the screen interfaces, both statically and dynamically (i.e. the structure tree)

- The elements composing both the screen interfaces and in the structure tree, including, without limitation, any text, images, sounds, databases, multimedia products, interpretation, artistic work, attachments, pictures, signs broadcasting in general, and all those creations and objects expressed through any media now known or produced in the future—being or not being—subject to protection by the law in force in intellectual property, industrial or any other analogous legal systems (the "Content") and all those services and resources online, if offered to users.

YogaYe S.L. reserves the right to modify at any time and without notice, the presentation and layout of the website and its contents and services included therein. You acknowledge and agree that at any time YogaYe S.L. may interrupt, disable and/ or remove any content and/ or services that are integrated into YogaYe.com.

Disclaimer
It is your responsibility to be technically trained to use materials that YogaYe S.L. distributes.


Contact
For any question or suggestion, please send your comments by e-mail or mail to:


YogaYe S.L.
c/ Astúries 22
08012 Barcelona
Spain

 

Law and Jurisdiction
These general conditions shall be interpreted under the laws in force in the customer's area on the subject, which will apply in everything that is not provided herein.

(Basically, Law 34/ 2002 of July 11, information services and electronic commerce).